Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel
Ce que disent les invités
Quite a superb location. Close to everything. Conveniently placed along Ave. Constitución just before 5ta avenida. Free parking available for guest (a luxury here). Breakfast covers the most important items of a good breakfast and customer service here is superb. Especial for the front desk personnel such as Flor and the lobby men like Kevin. Rooms are comfortable, have a nice AC unit and cleanliness is top-notch. We did not use it. But right in the lobby is a Tour Agency with a repertoire of activities in case you need to do something extra or else previously not planned. This will be our go to hotel for stays at Playa del Carmen
Rodolfo
mars 2025
This hotel has an excellent location, provides all the basic needs anyone can have when on vacation or business trips. Room is very clean, beds extremely comfortable, microwave, fridge, bar sink and coffee maker in each room with furniture that holds suitcases, bureau with drawers for clothes , an armoire to hang clothes, an iron and ironing board, a digital safe for valuables, a desk area for working a television set with remote, a well appointed bathroom with shower, lighting for any occasion, a washer and dryer in the hotel, a beautiful rooftop pool AND a buffet breakfast which is as amazing as the staff. Can't say enough.
Diane
février 2023
Isaac at the reception did a good, thorough and professional job explaining about the hotel, perks of an IHG member and finding my reservation. The room is big with a helpful balcony. I was given a quiet area as requested when booking. Roomkeeping and cleanliness were very clean and the huge bed, very comfortable and exceptional. The shower was hot enough with ok pressure. I am very happy with the very central location especially during Carnival and would not hesitate to recommend to others and stay here again.
Audris
mars 2025
This hotel was spotless, and I would like to thank the GM, the breakfast staff and the hotel cleaners. They were exceptional. The breakfast had everything that anyone would want, and the employees were very friendly in spite of the fact that the hotel was fully booked. The location was perfect-centrally located and very easy to walk to store, the bank and restaurants. The rooms were very comfortable, and cozy.
Rosemary
février 2024
Super clean, comfy big beds. We stayed for one night after a disaster with another property in the area. We booked very last minute and were impressed with the quick check in, big room, friendly staff and enjoyed the breakfast that was included in the rate!
Claire
janvier 2025
Good location, next to a Subway, cell phone repair shop (very good, low price), and a short walk from a Walmart and Mega Sorrianos. Good breakfast.
Thomas
juillet 2024
Great location, one block from 5ta Avenida, and short drive to parks such as Xcaret. Nice breakfast. Staff really nice and helpful. Our room was not the best at the beginning, we explain the issue and quickly they change us to a new room. Really happy with the place, fully recommend it. Tours info & booking in lobby, really helpful advice. Nice restaurants infront
Andres
juillet 2023
Room size was good, as two families traveling together we got connected rooms. Staff was friendly, especially the house keeping. Overall property was guest and family freindly. Had a tour desk, with a great details and good offers for the guests, along with honest recommendations to avoid overpaying.
Shobhit
janvier 2024
The location is perfect to the main street, bus stop , restaurants and for pick up for sightseeing. The staff is helpful and answers all your queries. The breakfast is a mix of local mexican and american along with fruits and breads. The rooms are clean and the bathroom as well. The swimming pool on the terrace has an awesome view and great place to chill after a long day. At the price it is indeed a great place to stay and enjoy Playa de Carmel
Benaifer
juillet 2023
This is maybe the best apartment in Playa. The hosts were professional and kind, the apartment is massive and modern. Beautiful bathrooms, good bed and sheets, AC, a floor fan, kitchen. Everything you need is provided and there are many corner stores nearby if you need anything. You are out of the main strip, but only blocks away from it, but you are also in the area with lots of great local restaurants. Be sure to explore above the strip! Go to El Fogon for tacos!!!
Jeremy
janvier 2024
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